For hospitals, clinics, and telehealth Providers, we build custom HIPAA-compliant AI agents that triage symptoms, automate scheduling, and answer patient questions instantly, reducing staff burnout and "no-show" rates.
The front desk is the bottleneck of healthcare. Nurses spend 40% of their time on administrative calls instead of patient care. Relying on manual phone scheduling creates three critical failures:
Patients hang up after 5 minutes of hold music. You lose appointments to competitors with better digital booking. Our AI Agents handle thousands of concurrent calls/chats instantly.
Answering "What are your hours?" or "Fax me my records" 50 times a day kills morale. We automate the routine administrative tasks, so your staff can focus on clinical care.
Without automated follow-up, patients forget appointments or ignore post-op instructions. Our AI sends proactive nudges (SMS/WhatsApp) to ensure adherence and reduce readmissions.
Reduce ER overcrowding. The bot interviews the patient ("How high is the fever?"), compares answers against clinical protocols (Schmitt-Thompson), and directs them to the right care level (ER vs. Urgent Care vs. Telehealth).
Fill your calendar. The AI integrates with Epic, Cerner, or AthenaHealth. It finds open slots, books the appointment, and writes the intake notes directly into the Electronic Health Record (EHR).
Prevent readmissions. The bot checks in on patients daily after surgery ("How is your pain level 1-10?"). If a risk flag appears, it instantly alerts the on-call nurse for human intervention.
Before data hits the LLM, we pass it through a "Scrubber." Names, SSNs, and MRNs are tokenized or redacted. The AI processes the medical context without seeing the patient's identity.
We don't let the AI hallucinate medical advice. It answers strictly based on your approved clinical guidelines and PDFs. If the answer isn't in your protocol, it escalates to a human.
A chatbot is useless if it doesn't talk to the patient's chart. We build FHIR-compliant connectors to push conversation summaries and appointment data directly into your existing EHR.
Every interaction is logged with timestamps and encryption. You have a permanent record of exactly what the bot said to the patient for liability and compliance audits.
Give your patients the instant access they expect, safely.
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Fill the form below or Contact us at +1 408 365-4638 / email us via contact@folio3.ai
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+1 408 365-4638
contact@folio3.ai
6701 Koll Center Parkway, #250 Pleasanton, CA 94566
